Mental Mentors Org (“Mental Mentors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit mentalmentors.org, contact us, subscribe to communications, make a donation, purchase merchandise, register for an event or program, volunteer, apply to become a partner or sponsor, or otherwise interact with Mental Mentors Org.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Depending on how you interact with Mental Mentors Org, we may collect the following categories of information:

• Name
• Email address
• Telephone number
• Mailing or billing address
• Organization, company, or professional affiliation
• Volunteer, sponsor, donor, vendor, or partnership interests
• Event or program registration information
• Parent, caregiver, or legal guardian contact information
• Participant information needed to safely administer youth programs
• Donation amount and transaction information
• Merchandise order and delivery information
• Messages, questions, feedback, testimonials, or other information you submit
• Photo, video, or media permissions when applicable
• Emergency contact, accessibility, dietary, or accommodation information when reasonably necessary for an event or program

Please do not submit confidential medical, mental-health, financial, or other highly sensitive information through a general website contact form.

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• Internet Protocol address
• Browser and device type
• Operating system
• General geographic location
• Referring website
• Pages visited
• Date and time of access
• Website interactions and performance information

This information helps us operate, secure, maintain, and improve our website.

Donations and purchases may be processed through third-party payment providers. Those providers may collect payment-card, bank-account, billing, or other transaction information directly from you.

Mental Mentors Org generally does not receive or store your complete credit-card or bank-account number. Payment information is handled according to the applicable payment provider’s privacy policy and security practices.

We may use collected information to:

• Respond to questions, messages, and requests
• Process donations and provide donation acknowledgments or receipts
• Process merchandise purchases
• Register participants for events, workshops, mentoring activities, or programs
• Communicate with parents, caregivers, volunteers, sponsors, donors, and community partners
• Coordinate volunteer and partnership opportunities
• Send newsletters, announcements, fundraising appeals, program updates, and event information
• Provide requested services, resources, or accommodations
• Document attendance, services delivered, and program outcomes
• Evaluate and improve our programs, events, fundraising efforts, and website
• Maintain the safety and security of participants, volunteers, staff, and website visitors
• Prevent fraud, misuse, and unauthorized activity
• Maintain organizational, financial, and tax records
• Comply with applicable legal, reporting, grant, insurance, and regulatory requirements
• Protect the rights, safety, and property of Mental Mentors Org and others

Mental Mentors Org serves foster, low-income, at-risk, and other young people through community events, workshops, mentoring, and programs. We take the privacy of children and youth seriously.

Our general website is intended for adults, parents, caregivers, donors, volunteers, partners, and community members. It is not designed to knowingly collect personal information directly from children under 13 without appropriate consent.

When information about a minor is needed for an event or program, we seek to collect it from, or with the authorization of, a parent, legal guardian, caregiver, or other authorized adult. We limit the information collected to what is reasonably necessary to administer the activity, communicate with the responsible adult, provide appropriate accommodations, and protect participant safety.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us at info@mentalmentors.org so we can review and, when appropriate, delete the information.

Mental Mentors Org may photograph, record, or document its events and programs for educational, charitable, fundraising, reporting, and promotional purposes.

When identifiable images, recordings, testimonials, or personal stories involve a minor, we seek appropriate authorization from a parent, legal guardian, caregiver, or other authorized adult before using that material, subject to applicable law.

Granting media permission is voluntary unless clearly communicated as a condition of participating in a particular public activity. Questions or requests concerning previously published material may be sent to info@mentalmentors.org.

We do not sell personal information.

We may disclose limited information to:

• Website hosting, email, communications, analytics, registration, and technology providers
• Donation and payment processors
• Merchandise, shipping, or order-fulfillment providers
• Event venues, contractors, volunteers, and program partners when reasonably necessary
• Professional advisers, including accountants, attorneys, insurers, and consultants
• Grant makers or funding partners, generally through aggregated or non-identifying program reports
• Government agencies, courts, or law-enforcement authorities when required by law
• Other parties when necessary to protect a person’s safety, prevent fraud, enforce our rights, or respond to a lawful request
• A successor organization in connection with a merger, restructuring, transfer, or similar organizational change

Service providers are permitted to receive only the information reasonably needed to perform their services and are expected to protect it appropriately.

We do not disclose donor information to outside organizations for their independent marketing without the donor’s permission.

Our website may contain links to third-party websites or services, including donation platforms, payment processors, registration services, merchandise providers, social-media platforms, and community-partner websites.

When you follow a link or provide information directly to a third party, that party’s privacy policy and terms apply. Mental Mentors Org does not control and is not responsible for the privacy, content, or security practices of third-party websites and services. We encourage you to review their policies before providing personal information.

Our website and service providers may use cookies, pixels, logs, and similar technologies to:

• Enable website functions
• Remember preferences
• Understand website traffic and usage
• Measure the effectiveness of outreach or fundraising efforts
• Identify technical problems
• Protect the website against misuse

You may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Where required, we will provide available cookie notices or consent choices. Mental Mentors Org does not knowingly use personal information for cross-context behavioral advertising.

If you subscribe to our newsletter or request updates, we may send you information about programs, events, volunteer opportunities, fundraising campaigns, and organizational news.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. We may still send non-promotional communications related to a donation, registration, purchase, active volunteer role, safety matter, or other transaction.

If we offer text-message communications, messages will be sent only with appropriate consent. Message and data rates may apply. Consent to receive marketing texts is not a condition of donating, purchasing, or participating in a program. Text-message consent and opt-in information will not be sold or shared with third parties for their independent marketing.

We retain personal information only for as long as reasonably necessary to:

• Provide the requested service or complete the applicable activity
• Maintain donation, tax, accounting, grant, attendance, and program records
• Fulfill legal, contractual, insurance, and reporting obligations
• Resolve disputes and protect our legal rights
• Maintain appropriate organizational records

Retention periods vary based on the type of information and the purpose for which it was collected. Information that is no longer reasonably required will be deleted, anonymized, or securely disposed of when practical.

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. You provide information electronically at your own risk and should avoid sending highly sensitive information through ordinary email or general contact forms.

Depending on where you live and applicable law, you may have the right to:

• Request information about the personal information we maintain about you
• Request access to or correction of your personal information
• Request deletion of certain personal information
• Withdraw consent when processing is based on consent
• Opt out of promotional emails or text messages
• Request information about certain disclosures
• Submit a privacy concern or complaint

Some requests may be limited by legal, tax, accounting, grant, insurance, safety, record keeping, or contractual obligations.

To protect your information, we may need to verify your identity and authority before completing a request. We will not discriminate against you for making a privacy request.

Mental Mentors Org is a California nonprofit organization. Certain California consumer-privacy laws may contain exemptions for nonprofit organizations. Nevertheless, we value transparency and will make reasonable efforts to honor verified requests to access, correct, or delete personal information when doing so does not conflict with our legal, financial, safety, or recordkeeping obligations.

Mental Mentors Org does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising.

California residents may submit privacy requests using the contact information below.

Mental Mentors Org is based in California, United States. If you access our website from another country, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your location.

We may update this Privacy Policy periodically to reflect changes in our programs, website, services, technology, or legal obligations.

When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or other appropriate means.

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Mental Mentors Org
9613 Arrow Rte, Suite D
Rancho Cucamonga, CA 91730

Email: info@mentalmentors.org
Website: mentalmentors.org